General Terms & Condition

RESERVATION

A deposit of 30% is required at the time of booking and balance at least 30 days before the tour begins.

 

CANCELLATION

Up to 7 days prior to commencement of arrangements the cancellation will incur varying charges up to a maximum of 50% of the cost of the arrangements.They take effect from the day we receive cancellation in writing

 

CANCELLATION BY TRAVEL BOOKING GUIDE LTD

In the unfortunate event that we have to cancel a safari,we will return all money all money paid or offer alternative services of comparable standards.

 

ACCOMODATIONS

Prices are based on double/single/triple occupancy. Single rooms on safari cannot always be guaranteed due to limited space should accommodation fail to provide single accompany despite payments of supplement,the applicable amount is refundable.Accommodations are listed in proffered sequence.

They range from modem  hotels/lodges/resorts/luxury tented camps /normal campsites. Most have private bath rooms and swimming pools and all have full restaurant and bar facilities.

 

ELTERATION OF TOURS:

The sequences and accommodation of all itineraries is normally adhered to but we serve the right to make alterations enforced by weather, road works,high season congestion or other causes. Any delays caused by natural calamities i.e weather conditions, road blocks, etc will not be the liability of the company.

 

LIABILITY

(a)“TRAVEL BOOKING GUIDE LTD” and its agents act only as agents the client in all matters relating to accommodations, sightseeing, excursions, tour and all forms for transport. The company cannot accept any responsibility for default whether negligent or otherwise on part of any of the services or accommodations with which the booking is made or which clients arrange themselves, or is it no.1 liable for clients’ additional expenses occassioned by their delay,alteration of travel services,sickness,injuries or as result  of weather, civil disturbance whatsoever interfering with, interrupting, altering  or adding to the cost of services, excursions of tours applied for and booked.

 

(b)The company’s liability passengers carried in vehicles used for transfers, excursions and tours is governed by the law of Tanzania, Zanzibar,Kenya,Uganda,Rwanda and all claims are subject only to the courts of the concerned.

 

(c)The company reserves the right to employ sub-contractors and in the event to such exercise of such right the terms of clause (a) relating to the Company’s liability shall apply.

 

(d)Whilst every care is taken.The Company cannot be responsible for loss or damage to personal property and it is advisable to arrange relevant insurance.

 

VALUABLES:

Please keep these with you at all times.Safety deposit facilities are available at most accommodations.

 

BAGGAGE:

While on safari one piece of baggage is permitted per person,plus the hand rucksack. All excess baggage is advised to be left behind with us,hotel or lodge until the end of tour/safari then it will given back to you.

 

PRICES:

These included all connected with vehicle and driver guide,sightseeing as indicated in itineraries,entrance fees to the places to be visited, accommodations,service charges,government taxes,bed and breakfast,half board,full board accommodations.Prices exclude the cost of passport,visa, health documents,gratuities,laundry,drinks and other personal items,airport landing and departure fees,all other personal items.All prices are subject to change without notice in advance based on increased rates and / or fluctuation in foreign currency and oil prices etc.

CLIENTS TESTIMONIAL

We had a fantastic 10-day safari, sleeping in tented lodges or fixed lodges - Serengeti, Tarangire, Ngorongoro, Lake Manyara, Arusha National Park & 2 african culture walking days to see villages, schools, land culture etc. Very varied, informative, saw almost all the animals, we make our african adventure unforgettable!! ..
    from Cbidule, Geneva, Switzerland

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CONTACT US

TravelBooking Guide Ltd
P.O BOX 13499, Arusha, Tanzania
Phone: +255 713 068 560
Email: info@travelbookingtz.com

WORKING HOURS
Monday through Friday: 0800hrs - 1800hrs
Saturday: 0800hrs - 1600hrs
East African Time GMT +3

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